Accord's Privacy Policy – Your data is safe

1 Introduction

Accord (accord.blog) takes your privacy seriously. Our Privacy Policy explains how we collect your personal information, what we use it for, and how we keep it secure.

By registering with or using Accord, you consent to this Privacy Policy. We never sell your information to third parties without your permission.

Written with Bangladeshi users in mind We created this policy in plain language so it's easy for you to understand. Everything is presented clearly and directly, without complex legal jargon.

2 What information we collect

Accord collects two types of information from you: information you provide directly, and information collected automatically. We only gather what is strictly necessary to deliver our services.

The information you provide during registration is stored securely on our servers. We can never read your password directly, as it is encrypted.

• We do not store your full payment card or bank account details.
• Location data is used solely to verify eligibility by region.
• Gameplay history helps keep responsible gaming features active.
• Your device fingerprint is used to prevent multiple account creation.

3 How we use your information

Accord uses your information for specific, transparent purposes. We never use your data in ways that could harm you or in ways you have not been informed about.

• Account management: Your information is used to create, verify, and secure your account.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Support service: Our support team may access your information to resolve your issues.
• Fraud Prevention: To detect suspicious transactions and multiple accounts.
• Promotions & Offers: To send you relevant offers based on your gaming preferences.
• Legal obligations: Data is retained to comply with applicable laws in Bangladesh.
• Responsible Gaming: To identify unusual gaming patterns and provide timely assistance.
• Service improvement: To analyze usage and improve the platform experience.

4 Data Sharing & Disclosure

Accord never sells your personal information. However, limited data may be shared with trusted partners in certain defined circumstances.

• Payment Processors: Minimal information is shared with payment gateways such as Mobile Banking, Nagad, and Rocket solely to process transactions.
• KYC provider: Approved third-party services may be used for age and identity verification.
• Legal authorities: Information may need to be disclosed in response to a valid order from a court or regulatory authority.
• Technology Partners: Technology companies that support platform operations — all bound by confidentiality agreements.

In the event of a change in business ownership, your information may be transferred to the new owner. You will be notified in advance and given options.

5 Cookies & Tracking Technologies

Accord uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. They remember your session so you can enjoy our services without logging in every time.

You can disable cookies from your browser settings. Keep in mind that disabling essential cookies may prevent certain platform features from working properly.

6 Data Protection Measures

Accord uses industry-standard technology to protect your data. Our security infrastructure is regularly audited by independent third-party security experts.

• SSL/TLS encryption: All data transferred between you and our servers is encrypted with 256-bit SSL.
• Password Hashing: Your password is hashed using the bcrypt algorithm and cannot be read directly by anyone.
• Two-Factor Authentication (2FA): Mobile OTP verification for an extra layer of security.
• Firewall Protection: Advanced firewall and DDoS protection systems are active around the clock.
• Access controls: Only authorized personnel may access your data for specific, legitimate purposes.
• Regular Audits: An independent security audit is conducted every three months.

7 Your rights

As an Accord user, you have full control over your own data. We uphold the following rights:

8 Data Retention Period

Accord does not retain your information longer than necessary. Each category of data has its own dedicated retention policy.

Once the retention period ends, data is securely deleted or anonymized so it can no longer be linked to you.

9 Protection of minors

Accord is intended for users aged 18 and above only. We never knowingly collect information from minors.

• Age verification is mandatory during the registration process.
• Additional proof of age may be requested if there is any doubt.
• If we become aware that data belonging to anyone under 18 has been collected, it will be deleted immediately.
• Parents or guardians may raise a complaint regarding an account registered in a minor's name.

10 Policy Changes & Contact

Accord reserves the right to update this Privacy Policy at any time. For any significant changes, we will notify you in advance via email or an in-platform notification.

• Minor updates will be published with the revised date noted on the site.
• For major changes, you will be notified at least 15 days in advance.
• If you do not agree to the updated policy, you may close your account.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please get in touch with us. Our data protection team is ready to address all your queries.